Privacy Policy

Q: Is this reformer beginner-friendly?

Yes! Our reformer is designed for all fitness levels , including beginners. With adjustable resistance and smooth gliding movements, you can start at your own pace and progress comfortably. Plus, we provide guidance to help you get started!

Q: Do you offer returns?

Yes! We have a 30-day return policy . If you’re not satisfied, simply return your reformer in its original condition for a refund.

Q: How difficult is assembly?

Our reformers are easy to assemble with clear instructions. Most customers set theirs up in under 5 minutes .

Introduction
At CHIC & CO. we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Data Collection
We collect personal information when you create an account, place an order, or sign up for our newsletter. This may include your name, email address, shipping address, payment information, and other details related to your orders.

Use of Information
We use your personal information to:

Process orders and deliver products
Communicate with you regarding your order status or promotions
Improve our website and customer service
Send marketing materials, if you opt-in to our newsletter

Data Protection
We implement a variety of security measures to ensure your personal data is protected. All sensitive data (e.g., credit card information) is transmitted via secure SSL encryption.

Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third parties (e.g., shipping companies) necessary to fulfill your orders.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and track site usage. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also opt-out of receiving promotional emails at any time.

FAQ

We Knew YOU were going to Ask!

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Is this reformer beginner-friendly?

Yes! Our reformer is designed for all fitness levels, including beginners. With adjustable resistance and smooth gliding movements, you can start at your own pace and progress comfortably. Plus, we provide guidance to help you get started!

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Do you offer returns?

Yes! We have a 30-day return policy. If you’re not satisfied, simply return your reformer in its original condition for a refund.

How difficult is assembly?

Our reformers are easy to assemble with clear instructions. Most customers set theirs up in under 5 minutes.

Our customer support is available 24/7 to assist YOUAverage answer time: 2h

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